Refund & Return for the United States.
Thank you for shopping at BAPE Hoodie. We want you to be fully satisfied with your purchase. If you are not entirely happy with your order, we're here to help.
Returns
You can return items within 14 days of receiving your order.
To be eligible for a return:
The item must be unused, unworn, and in its original packaging.
Tags must be attached.
You must provide a receipt or proof of purchase.
Return Shipping
We offer free return shipping on all eligible returns.
Once your return is approved, we’ll send you a prepaid return label via email.
Non-Returnable Items
Final sale items cannot be returned.
Items that are damaged due to misuse or are not in their original condition will not be accepted.
Refunds
Once we receive your returned item, we’ll inspect it and notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 14 business days.
Summary:
Returns
Accept returns for both defective and non-defective products.
Exchanges
Accept exchanges
Product condition
New only
Window
14 days
Method
In-store, by mail
Return label
Included in the package, Free
Restocking fees
No cost
Refund processing time
14 days
We offer free return shipping.
📩 How to Start a Return
To start a return, please contact us at:
📧 sales@bape-hoodies.net
Include your order number and reason for the return. Our team will assist you promptly.
Phone: +1 (929) 639-5299
Email: sales@bape-hoodies.net
Address: 118 SandLedge Dr, San Antonio, TX 78219, United States.
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